Returns & Exchanges
At Dust Arrest, we stand by the quality of our equipment and want you to be completely satisfied with your purchase. If your order doesn't meet your needs, you can return unused items in their original packaging within 30 days for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the unused items in their original manufacturer packaging, ensuring all manuals, accessories, and components are included.
Ship to Our Warehouse
Affix the provided return label or ship the package to our designated returns center using a tracked shipping service for your protection.
Inspection and Refund
Once our technicians inspect the returned equipment, we will process your refund or dispatch your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing