Frequently Asked Questions
Everything you need to know about our dust control solutions.
How long does shipping take for heavy equipment?
Standard shipping for our industrial dust extractors and vacuums typically takes 3-5 business days. Express shipping options are available at checkout for urgent site requirements.
What is your return policy on unused filters?
We offer a 30-day return policy for all unused and unopened filters and accessories. Items must be in their original packaging to qualify for a full refund.
Do you offer bulk discounts for construction firms?
Yes, we provide competitive trade pricing and bulk discounts for large-scale projects and construction companies. Please contact our sales team for a custom quote.
Are your products compliant with H-Class safety standards?
Absolutely. Our high-performance vacuums and extractors are designed to meet and exceed H-Class and M-Class safety regulations to ensure maximum protection against hazardous dust.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and bank transfers for commercial orders.
How do I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking link and a unique tracking number to monitor your delivery in real-time.